Refund policy
Paris Diva will furnish a full refund for any designer items provided we are notified within 3 days of receipt that the customer requests a return. The item must be returned in the same condition as at the time of sale, using the site pictures as a form of reference. A refund will be issued to the original payment method or venue. If you would like to return an item, please notify our support team by email within three (3) business days. We will respond via email. Damaged items deemed damaged by opening the packaging with sharp objects will not be refunded.
All returns must be packaged with the proper cushioning and wrapping materials that support a safe shipment and return delivery. Any item broken, torn, chipped or cracked received back in our offices without the proper cushioning materials will not be refunded. Insurance for full sale value must be included in the return shipping. Although we honor our customers and their returns, please be aware of the condition of the item before return by snapping a few pictures. This will aid in any concerns of the condition of the items in the future. We appreciate your cooperation.
All returns must be received back in our offices within 10 business days. Please utilize the Contact Form to provide the shipping tracking information.
All returns must be packaged with the proper cushioning and wrapping materials that support a safe shipment and return delivery. Any item broken, torn, chipped or cracked received back in our offices without the proper cushioning materials will not be refunded. Insurance for full sale value must be included in the return shipping. Although we honor our customers and their returns, please be aware of the condition of the item before return by snapping a few pictures. This will aid in any concerns of the condition of the items in the future. We appreciate your cooperation.
All returns must be received back in our offices within 10 business days. Please utilize the Contact Form to provide the shipping tracking information.
All designer items must be returned with the Paris Diva hang tag still attached, if originally present. Do not remove this tag until you have determined you will retain your item.
Any return deemed to have been switched for a different or counterfeit item will be prosecuted.