Return Refund Policy



Return Policy: Paris Diva will furnish a full refund for any designer items provided we are notified within 3 days of receipt  and specific criteria have been fulfilled. The item must be in the exact same condition as when purchased. Site pictures and stored pictures will be used as a form of reference. A refund will be issued to the original payment method. 

The following criteria must be followed to return an item:

  1. A written request must be filed by email to within 3 business days of delivery (as proven by the tracking number). Please provide your name, address and order number. 
  2. Paris Diva will provide a Return Authorization Number upon approval of the return.
  3. Item must be shipped back to Paris Diva within 3 business days from the Return verification email from 
  4. Return the item with proper insurance and signature required. 
  5. Ensure the item has been scanned and provide the tracking number to our support team by email to  
  6. Upon receipt of the return, you will receive a refund to your original payment method, within 10-15 business days. 
Please note: Damaged items deemed damaged by opening the packaging with sharp objects will not be refunded. Any items shipped back to our offices without the proper cushioning materials will not be refunded. Insurance for full sale value must be included in the return shipping. Although we honor our customers and their returns, please be aware of the condition of the item before return by snapping a few pictures. This will aid in any concerns of the condition of the items in the future. We appreciate your cooperation.

All designer items must be returned with the Paris Diva hang tag still attached, if originally present. Do not remove this tag until you have determined you will retain your item. has no affiliation with any designer or trademark. Paris Diva is a Resale Boutique.  Any brands identified on are not involved in the authentication of the products being sold, and none of the brands sold assumes any responsibility for any products purchased from or through the website. Brands sold on are not partnered or affiliated with Paris Diva in any manner.